Effective date: 1 May 2024 — last reviewed 9 August 2026.
Who we are
This Privacy Policy applies to the website operated by R24 Infosec Solutions Pvt. Ltd. ("R24 Infosec Solution," "we," "us"), registered at Bhagvati Nagar, Manewada Road, Nagpur, Maharashtra, India.
Information we collect
We only collect information you choose to give us. The one place this website gathers personal information is the contact/inquiry form, where we ask for: full name, email address, company name, phone number, the service you're interested in, and your message. Name, email, service, and message are required; company and phone are optional.
The form also includes a hidden field used only to detect automated spam submissions (a "honeypot"). It is never shown to visitors and does not collect any personal information — legitimate visitors never interact with it.
How we use your information
Information submitted through the contact form is used solely to respond to your inquiry — to understand what you're asking about and to get back to you at the email address or phone number you provided. We do not sell, rent, or use this information for advertising.
Cookies and tracking
This website does not use cookies, and does not run any active analytics or advertising tracking today. The site includes an internal, provider-independent logging seam (AnalyticsService) intended for a future analytics provider — as of this policy's last review, it is not connected to any external service, sets no cookies, and sends no data anywhere. This Privacy Policy will be updated before any real analytics or tracking provider is enabled.
Data storage and retention
We retain the contents of inquiry emails for as long as reasonably necessary to respond to and follow up on your request, consistent with our normal business record-keeping practices.
Security
Submissions are sent over an encrypted (HTTPS) connection. We do not store SMTP or email credentials in this website's code, and this website's contact form does not have a database — there is no database of past submissions for an attacker to target through this site itself.
Your rights
You may ask us to tell you what information we hold about you, correct it, or delete it, by contacting us using the details below. We will respond within a reasonable time, consistent with applicable law — including, where it applies, India's Digital Personal Data Protection Act, 2023.
Children's privacy
This website is intended for business use and is not directed at children. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "last reviewed" date above.
Contact us
Questions about this policy or your information can be sent to Operations@r24infosecsolutions.com or +91 94039 68392.